Privacy Policy

Privacy Policy for Walk & Talk

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Effective Date: 01 March, 2025

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This Privacy Policy outlines how Walk & Talk ("we," "us," or "our") collects, uses, and protects the personal information of individuals visiting and interacting with our website www.walkandtalk.co.za. We respect your privacy and are committed to protecting your personal information. Please read this policy carefully to understand our practices regarding your data and how we will treat it.

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1. Information We Collect

We may collect the following types of personal information when you visit or interact with our website:

• Personal Identification Information: This may include your name, email address, phone number, and any other information you voluntarily provide to us when you fill out forms or contact us.

• Health-Related Information: If you choose to share it, we may collect information related to your health or therapy needs as part of the consultation or service process. This information will only be used for the purpose of providing services to you.

• Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website. This data helps us improve the functionality and performance of the site.

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2. How We Use Your Information

We use the information we collect to:

• Provide and manage therapy services, including initial consultations, appointments, and follow-ups.

• Respond to your inquiries and communicate with you regarding your appointments and other services.

• Improve the content and functionality of our website and provide a better user experience.

• Send you information that you have requested or that may be of interest to you, with your consent where required by applicable law.

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3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

• With service providers: We may share your data with third-party service providers who help us operate our website or provide our services, such as scheduling platforms, email service providers, or payment processors. These third parties are required to keep your information confidential and use it only for the purposes we specify.

• For legal purposes: We may disclose your information if required by law or in response to a subpoena or other legal process, or to protect the rights, property, and safety of Walk and Talk or others.

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4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once the information is no longer needed, we will securely delete or anonymize it.

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5. Your Rights

You have certain rights concerning your personal information, including:

• Access: You may request access to the personal information we hold about you.

• Correction: You may request that we correct any inaccurate or incomplete personal information.

• Deletion: You may request the deletion of your personal information, subject to certain legal restrictions.

• Opt-out: You may choose to opt-out of receiving promotional emails from us at any time by following the unsubscribe instructions in the email or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

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6. Minors' Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have inadvertently collected personal information about your child, please contact us immediately, and we will take steps to remove such information.

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7. Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

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8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights related to your personal information, please contact us at: cdwhite444@gmail.com