Terms & Conditions
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Effective Date: 1 March, 2025
These Terms and Conditions ("Terms," "T&C," "Agreement") govern your access to and use of the website www.walkandtalk.co.za ("Site") operated by Walk & Talk ("we," "us," "our"). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Site.
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1. Acceptance of Terms
By accessing or using the Site, you confirm that you have read, understood, and agree to these Terms and Conditions. If you are using the Site on behalf of an entity or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
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2. Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:
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Violate any applicable law, regulation, or third-party rights.
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Use the Site for any fraudulent or illegal activities.
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Transmit or upload any harmful material, including viruses, malware, or other harmful code that could damage or disrupt the functionality of the Site.
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Engage in any activity that interferes with or disrupts the proper functioning of the Site.
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3. Services
Our Site provides information and services related to therapy and mental health. By accessing our Site, you may request consultations or services. These services are provided subject to availability and our professional discretion.
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Appointments and Sessions: You may book therapy sessions through the Site. All appointments are subject to confirmation, and any changes or cancellations must be made within the required time frame.
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Professional Advice: Any information provided on the Site is for informational purposes only and does not constitute professional medical or therapeutic advice unless explicitly stated during a scheduled consultation.
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4. User Responsibilities
You are responsible for maintaining the confidentiality of any login credentials (such as your account details) and for all activities that occur under your account. You agree to:
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Notify us immediately if you suspect any unauthorized use of your account or any breach of security.
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Provide accurate and truthful information when booking consultations or accessing services.
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5. Payment and Fees
If applicable, you agree to pay all fees associated with our services. Payment terms, including fees for consultations or therapy sessions, will be clearly outlined during the booking process.
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Payments for services will be processed via our secure payment gateway.
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All fees are non-refundable unless otherwise specified in the service agreement.
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6. Intellectual Property
All content on this Site, including text, graphics, logos, images, videos, and software, is the property of Walk & Talk or its licensors and is protected by copyright and intellectual property laws. You may not copy, modify, distribute, or otherwise use any content from this Site without our prior written consent.
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7. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data in accordance with South Africa's Protection of Personal Information Act (POPIA). By using the Site, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
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8. Changes to Services and Terms
We reserve the right to modify or discontinue our services or any part of the Site at any time without prior notice. Additionally, we may revise these Terms and Conditions from time to time. When changes are made, the updated version will be posted on this page with an updated effective date.
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9. Termination of Access
We reserve the right to suspend or terminate your access to the Site if you violate these Terms or engage in any activity that is detrimental to the Site's operations. Termination of access may occur without prior notice, and you will remain liable for any fees or payments due up until the termination date.
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10. Limitation of Liability
To the fullest extent permitted by applicable law, Walk & Talk will not be liable for any indirect, incidental, special, or consequential damages, or loss of profits or data, arising from your use of the Site, even if we have been advised of the possibility of such damages.
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11. Disclaimer of Warranties
The information and services provided on this Site are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any information or services on the Site.
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12. Governing Law and Resolution
These Terms and Conditions will be governed by and construed in accordance with the laws of South Africa. Any disputes arising from the use of the Site will be subject to the exclusive jurisdiction of the courts of South Africa.
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13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at: